Privacy
This privacy policy sets out how Hayley McSporran uses and protects any information that you give Hayley McSporran when you use this website. Hayley McSporran is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. It is very important that the information we hold about you is accurate and up to date. Please let us know if at anytime your personal data changes by e-mailing hayleymcsporran@studio.gmail.com.
Hayley McSporran may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail to hayleymcsporran.studio@gmail.com.
Information Collected
The type of personal information we collect (if applicable) includes the following: a) Name, b) Contact information including email address and, in some instances, telephone number, c) Demographic information such as postcode, preferences and interests, d) Other information relevant to customer surveys and/or offers or competitions e) Facebook or Instagram user ID if you contacted us using social media, f) Recipient names and addresses where you have sent a gift directly to recipient at alternative address, g) IP address h) Your marketing communication preferences i) Your purchase history with us j) Your browsing history on our website or Etsy store.
We collect personal information from you when you (i) sign up for our mailing list, (ii) purchase a product from us, (iii) e-mail us or post content on our social media pages. Credit card information used to pay for purchases is held securely at a financial services approved location and cannot be accessed by us.
By subscribing to our mailing list you are consenting permission for us to send marketing and promotional materials.
You warrant that the information you give us is true, accurate and current and you shall inform us of any changes made to it. You shall not pretend to be any other person when providing us with this information.
When you place an order through Hayley McSporran online store, we will maintain your order information for our records unless and until you ask us to delete this information. We’ll not hold your personal information in an identifiable format for any longer than is necessary or if required by law.
For comments, queries and complaints relating to our privacy policy please email hayleymcsporran.studio@gmail.com.
What We Do With The Information We Gather
We use such personal information collected through this website for the purposes of:
Sending Notifications
Fulfilling Orders
Where the information is necessary for the adequate performance of the contract between you and us for us to provide our services
For customer service and resolution purposes
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and we may personalise such content based on what we believe may be of interest to you.
We may use the information to customise the website according to your interests.
We may use the information for the purposes of fraud detection and prevention and enhancing safety on our website.
We may store the personal information that you give to us in our databases. We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, provide improved and new services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using the services.
When making a payment on Hayley McSporran you will be directed to the payment processor “PayPal” (Europe) to process your payment. PayPal’s privacy policy sets out your rights regarding its collection, use, storage and protection of your personal information. You can read PayPal’s privacy policy here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full.
Links To Other Websites
Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. These third party websites are outside of our control and are not covered by this Privacy Policy. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep your details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering through the services.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: hayleymcsporran.studio@gmail.com.
Cookies
We may use cookies, web beacons, behavioural advertising or similar technology to track your use of the website or other sites related to our business partners.
The website places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high quality website and online experience for our users, and some collect information about browsing behaviour.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and app. The ICO provide an extensive explanation of the ways that you can block cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ for more information on how to block cookies.